Typical contact centers originated in the early 1960s, containing rows of associates handling communications with customers. Unfortunately, this still acts as the foundation for some contact centers today.
Forge Ahead Contact Services, we're changing the game. Our innovative virtual contact center team will treat each interaction with poise. Assuring high-class interactions that go above and beyond the traditional call center model.
With our executive leadership teams combined experience of 35 years we specialize in inbound and outbound contact services, administrative-clerical services, business process outsourcing (BPO) services, and virtual assistance, all designed to enhance your business communication capabilities.